We are seeking a skilled and experienced Salesforce QA analyst for our Intelligence & Analytics team in driving innovation, quality, best practices, and standardization of Salesforce solutions across the organization. The ideal candidate will have a deep understanding of Salesforce platform capabilities, proficient in Salesforce testing tools and methodologies and strong knowledge of Salesforce platform and customization
Responsibilities:
Collaborate with stakeholders to understand requirements, create test plans, and define test cases for Salesforce applications.
Plan and execute testing activities for Salesforce CRM analytics assets and Salesforce Applications
Conduct testing activities such as functional testing, regression testing, integration testing, and user acceptance testing (UAT) to ensure the quality of Salesforce implementations. Create and execute automated test scripts using Selenium or similar tools.
Prepare test data sets, configure test environments, and validate data integrity in Salesforce to support testing activities.
Collaborate with cross-functional teams to ensure testing aligns with project objectives.
Document test results, track defects, and work with developers to resolve issues.
Support UAT activities and provide training to end-users on testing processes.
Proactively identify opportunities to enhance testing processes, tools, and methodologies to improve testing efficiency and effectiveness.
Provide training and guidance to end-users on testing processes, tools, and best practices to support user adoption and proficiency in testing Salesforce applications.
Contribute to overall quality assurance efforts by participating in code reviews, quality assessments, and process improvements related to Salesforce development and testing.
Required Skills and Qualifications:
3 - 5 years of experience in Salesforce testing with expertise in testing Salesforce dashboards and reports.
Proficient in Salesforce testing tools and methodologies.
Ability to create test plans, test cases, and execute tests.
Familiarity with Agile development principles.
Experience in UAT activities and provide training to end-users.
Excellent communication and collaboration skills.
Certification in Salesforce CRM and analytics tools is a plus
Education
EDUCATIONAL QUALIFICATIONS:
Bachelor s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
Skills & Knowledge Behavioral Skills:
Creativity & Innovation
Decision Making
Planning
Presentation Skills
Risk-taking
Technical Skills
Automated Screening and Testing
IT Controls
Software Testing Frameworks
Technical Documentation
Experience & Educational Requirements: Bachelor s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 2+ years of directly-related or relevant experience, preferably in software designing and development.
Preferred Certifications: Android Development Certification Microsoft Asp.Net Certification Microsoft Certified Engineer Application / Infrastructure / Enterprise Architect Training and Certification, e.g. TOGAF Certified Scrum Master SAFe Agile Certification DevOps Certifications like AWS Certified DevOps Engineer
Skills & Knowledge: Behavioral Skills: Critical Thinking Detail Oriented Interpersonal Communication Learning Agility Problem Solving Time Management
Technical Skills: API Design Cloud Computing Methodologies Integration Testing & Validation Programming/Coding Database Management Software Development Life Cycle (SDLC) Technical Documentation Web Application Infrastructure Web Development Frameworks
Tools Knowledge: Cloud Computing Tools like AWS, Azure, Google cloud Container Management and Orchestration Tools Big Data Frameworks like Hadoop Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite NoSQL Database Platforms like MongoDB, BigTable, Redis, RavenDB Cassandra, HBase, Neo4j, and CouchDB Programming Languages like JavaScript, HTML/CSS, Python, SQL Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL