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American Express
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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266 American Express Jobs
Customer Service Analyst
2-4 years
₹ 3.9 - 7.9L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Service Analyst
American Express
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Developing and maintaining a good understanding of anti-money laundering and financial crime legislation, and a comprehensive understanding of client due diligence requirements
- Maintaining a working understanding of the firm s anti-money laundering and financial crime policies and procedures.
- Maintaining a good knowledge of potential red flags regarding the client and work types across the firm and the jurisdictions within which the firm s clients are based
2. Compliance and Risk Management
- Ensuring prompt escalation of any compliance risks or issues within the Business team.
- Assisting in the review of matter risk assessments and implementing any necessary safeguards.
- Providing support to monitor and audit client opening and AML procedures and policies to ensure they are being followed across the firm.
- Undertaking such other duties as are broadly within the compliance and risk remit including new compliance regulations that may occur from time to time
Minimum Qualifications
- Graduate with About 2 Years with Experience
- Analytical, Problem Solving And Decision-Making Skills
- Ability To Write Clearly And express themselves well In Groups And One To One Conversations.
- Should have strong knowledge of Excel, MS Word/Power Point, MIS, Strong Communication Skill
- MIS Knowledge.
Preferred Qualifications
- Cadence, Globestar, Credit Safe, Renovo, CLIC
-
- UK market regulatory understanding
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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People are getting interviews at American Express through
People are getting interviews through
(based on 220 American Express interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
24%
23%
18%
10%
3%
3%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at American Express are saying
Rating based on 4 Customer Service Analyst
reviews
Anonymous · GNA
in Gurgaon/Gurugram, Haryana
Likes
The work culture is great
Dislikes
Nothing as such for now
Read 4 reviewsCustomer Service Analyst salary at American Express
reported by
36
employees
with 1-5
years exp.
₹3.9
L/yr - ₹8
L/yr
8%
less
than the average Customer Service Analyst Salary in India
View more details
What American Express employees are saying about work life
based on 2.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
View more benefits
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American Express Mumbai Office Location
Mumbai Office
American Express Banking Corp.
One Indiabulls Centre,
Tower 2, B Wing, 8th floor,
Jupiter Mills Compound, Elphinstone,
Mumbai
Mumbai
Maharashtra 400013
Maharashtra 400013
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