Analyst II-Quality

• Key Job Responsibilities:
• This position is responsible for the planning and execution of end to end testing, remediation, performance management, software implementation support and post implementation validation for major business initiatives in accordance with all audit and legal requirements.
• This position is also responsible for ensuring a cohesive relationship with various internal and external business and technical partners to optimize test planning and offer defect free results
• Key functions of the role include:
• Develop test strategies, plans and artifacts with internal and external partners, as appropriate
• Build and use a deep understanding of the products and technology assets being tested to ensure efficient and optimal test coverage
• Build, review and/or execute test cases at various quality assurance levels: Systems Integration, Partner Integration, Regression, and Performance where appropriate in partnership with TRAM
• Work with software, infrastructure and software engineers to deliver target code quality
• Work across Product Owners and Release Train Engineers to review test scenarios, validate test results and maintain documentation
• Design quality metrics to be gathered, collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement
• Offer guidance and mentorship to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environment
• Seek opportunities to embrace innovative testing technologies and techniques
• Identify opportunities to adopt innovative testing techniques
• Minimum Qualifications:
• The successful candidate will have the following qualifications:
• Proven strategic thinker with experience in defining and executing global priorities.
• Excellent relationship and influence management skills to establish collaborative partnerships across the Enterprise
• Strong communication and presentation skills allowing for clear and appropriate messaging across multiple levels/audiences
• Problem solver with solid analytical skills
• Ability to influence without direct authority to gain alignment
• Strong interpersonal and collaboration skills, including the ability to develop relationships with leaders while appropriately influencing without direct authority
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change, defining priorities for key products/projects that affect the broad direction of the Business
• Flexible and willing to participate and collaborate with colleagues in different time zones
• Self-starter able to adapt in a fast paced ever changing environment
• Understanding of the Agile approach to project management and software development
• Knowledge of Rally, one of the most comprehensive Agile project management tools a plus
• Nice to Have Qualifications:
• Knowledge of merchant transaction processing capabilities
• Understanding of GMS business drivers, merchant needs, and market trends

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.