AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
American Express
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
202 American Express Jobs
Analyst - Operational Excellence
American Express
posted 8hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Join Team Amex and lets lead the way together.
Purpose of the Role:
Adherence to TPRM standards and AEMP 10 guidelines while managing ongoing relationship with the Bank s acquisition vendors
Monitor Vendor KPIs, KRAs and provide a robust and regular reporting to stakeholders
Monitoring of vendor expenses, contract renewals and act as point of contact between business and vendor to resolve operational events
Monitor the control performance of Third parties. Provide early warning indicator to business for any potential partner issue or control rating impact due to vendor non-conformance
Drive stakeholder involvement during contract negotiation and work closely with CFRO team to communicate cost trends
Proactively carry out comparative cost assessment of existing vendors and other potential market players to drive cost efficiency for business
Responsible to ensure that all open gaps and events are closed on time, reported and escalated
Report any partner fraud or potential gaming to AMEX stakeholder
Monitor Vendor KPIs, KRAs and provide a robust and regular reporting to stakeholders
Monitoring of vendor expenses, contract renewals and act as point of contact between business and vendor to resolve operational events
Monitor the control performance of Third parties. Provide early warning indicator to business for any potential partner issue or control rating impact due to vendor non-conformance
Drive stakeholder involvement during contract negotiation and work closely with CFRO team to communicate cost trends
Proactively carry out comparative cost assessment of existing vendors and other potential market players to drive cost efficiency for business
Responsible to ensure that all open gaps and events are closed on time, reported and escalated
Report any partner fraud or potential gaming to AMEX stakeholder
Critical Factors to Success:
Manage to deliver within strict timelines and deliver strong results on schedule
Effectively integrate and align with internal business partners
Prioritize based on business need and urgency
Effectively integrate and align with internal business partners
Prioritize based on business need and urgency
Required Skillset & Experience:
Minimum of 6-8 years of demonstrated experience in Vendor Management
Outstanding project management skills with strong communication skills
Strong relationship management skills with ability to collaborate effectively with business functions
Ability to create impactful messaging for senior leadership through reports and decks
Strong attention to detail and superior organizational and follow-through skills
Knowledge of AXP policies and procedures related to Partner Management
Outstanding project management skills with strong communication skills
Strong relationship management skills with ability to collaborate effectively with business functions
Ability to create impactful messaging for senior leadership through reports and decks
Strong attention to detail and superior organizational and follow-through skills
Knowledge of AXP policies and procedures related to Partner Management
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operational Excellence roles with real interview advice
What people at American Express are saying
Operational Excellence salary at American Express
reported by
1
employee
with 7
years exp.
₹23.4
L/yr - ₹29.9
L/yr
391%
more
than the average Operational Excellence Salary in India
View more details
What American Express employees are saying about work life
based on 3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
View more benefits
Compare American Express with
MasterCard
Compare
Visa
Compare
PayPal
Compare
State Bank of India
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Axis Bank
Compare
Standard Chartered
Compare
AIG
Compare
Wells Fargo
Compare
JPMorgan Chase & Co.
Compare
HSBC Group
Compare
Cholamandalam Investment & Finance
Compare
Citicorp
Compare
BNY
Compare
UBS
Compare
State Street Corporation
Compare
IDFC FIRST Bharat
Compare
HDFC Sales
Compare
Aditya Birla Capital
Compare
Similar Jobs for you
American Express Gurgaon / Gurugram Office Location
Gurgaon Office
Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II
Gurgaon
Haryana 122002
Haryana 122002
Share an Interview