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197 American Express Jobs
Analyst-Ops Excellence
3-8 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Analyst-Ops Excellence
American Express
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Understanding Network Participant and Merchant relationships and collaborate with Partner Managers, Client Managers, Regulatory Compliance, GMS, GCO, Policy Development teams and other stakeholders to drive Network & Merchant policy compliance.
- Analyzing data on Network Participant and Merchant performance, and identifying trends, gaps and opportunities areas.
- Lead & support cross functional compliance projects
- Supporting process improvements to enhance programs, and improve policy compliance, in coordination with other key stakeholders.
- Supporting GMNS Merchant Operations leadership in evolving policy compliance programs
- Providing general support on compliance related governance activities like Exception governance, Partner non-compliance fee governance, and risk & partner payments management.
- Producing regular reporting/metrics on policy compliance programs and developing new reporting.
- Acting as a subject matter expert on Policy Compliance deliverables.
- Graduate / Post-graduate with 3 years of post-qualification experience in Fraud/ Compliance/ Risk Management
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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