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American Express

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4.2

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

189 American Express Jobs

Lead Analyst

American Express Company

4.2

based on 3k Reviews

2-3 years

₹ 4.7 - 12L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Lead Analyst

American Express

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Finance Automation Testing ERP Systems Change Management Business Process Management

+ 2 more

Job Description

You Lead the Way. We ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and lets lead the way together.

How will you make an impact in this role

Managing Oracle/IRIS Operations process including customer query, managing inbound & outbounds and application access.
Support all Maintenance related activities in Oracle/IRIS and other financial systems like Essbase, HFM/HFR, OBIEE, etc.
Ensure compliance with agreed SLA, internal guidelines, accounting policies/ protocols and managing internal and external audits.
Ensure process health through metrics-based governance.
Support and participate in process standardization, automation, and continuous improvement initiatives including business partner and customer initiatives.
Collaborate with key stakeholders - Process Owners, Product owner, Technology partners.
Always ensure Financial Integrity and proactively identifying risks.

Profile /Experience

Strong customer management experience and needs to interact with various business users/units.
Strong functional skills backed with accounting domain knowledge. Knowledge of IRIS/Oracle/ERP/OBIEE.
Functional knowledge on Finance Processes.

Qualification /Critical Skills / Knowledge required

B.COM/B. Tech/MBA/Postgraduate with minimum 2-3 years of experience.
Strong People leadership skill.
Strong functional knowledge on Finance.
A strong ERP knowledge, Well-Developed Analytical Skills including financial accounting / reporting understanding.
Change management exposure, including establishing new processes.
A fast/keen learner with the ability to learn a detailed process quickly.
Ability to share technical knowledge and proactively encourage others to do the same. Excellent verbal and written communication skills.
Flexible to work in shifts as team require to have 24x7 support especially during the month close

Nature and complexity of communication handled by the role (internal & external)

Ability to interact with Business for gathering requirements independently and provide solutions to new requirements.
Socializing with multiple stakeholders to operationalize change or setup a new process.
This is a people leadership position.
The incumbent should have prior experience of leading a team of at least upto10 people and should be able to take responsibility for driving and managing a high level of Employee Motivation and Engagement

Conflicts & Challenges handled by the role

Multi-tasking. Understanding changes driven by Technology, Business Process, new enterprise initiatives, local requirements.
Quick turnaround with stringent timelines.

Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities