Senior Associate-Digital Product Management

You Lead the Way. We ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belongFunctional Description:

We are passionate about providing the best customer experience everyday through a differentiated set of products and services. The Credit Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience.

Amex s Risk Products Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences risk management converge in a more modern, digital, and connected world.

This position is within the Risk Products Data Strategy team as Sr Associate Digital Product Management for Operational Risk Capabilities. The programs key objective is to strengthen CFR control environment through controls, remediation and change management in close partnership with CFR teams such as CFR Operational Risk Excellence, CFR Product Managers, Global Risk Compliance, Global Credit Bureau, Risk Data Management, CFR Global Decision Science, Consumer/Commercial/Fraud Risk Strategy Teams, etc.

Key Responsibilities:

Responsible for enabling product development for data quality controls monitoring governance for CFR Models, ODLs, and Strategies via CDIT/Qalibrate

Responsible for enabling risk remediation via Risk Remediation (RSRT) Product

Partner with multiple stakeholder teams across CFR, including CFR Operational Risk Excellence, CFR Product Managers, Global Risk Compliance, Global Credit Bureau, Risk Data Management, CFR Global Decision Science, Consumer/Commercial/Fraud Risk Strategy Teams, etc.

Support risk governance, oversight, and audit functions

Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house

Qualifications:

This is an exciting opportunity for a practically minded professional with excellent knowledge of Product Development, Risk Data Management, and strong business acumen around Risk Management

Graduate or Postgraduate in Computer Science, Engineering, Management, or related field

1 2 years of relevant experience in performing Product Development, Risk Data Management, Risk Management, or similar roles

Outstanding professional communication skills clear, logical, and structured and able to demonstrate ability to influence at all levels

Deep and broad expertise in Business Insights and Analytics OR Credit Fraud Risk Strategy OR Product

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.