Manager-Digital Product Management

You Lead the Way

We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong

Join Team Amex and let's lead the way together

The Network Delivery team works to deliver a full-scale modernized Network including new digital products such as Debit, QR, Tokenization, Safekey, Online Pin and Local Network solutions to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability

This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new types of payments

A role in the Network Delivery team will challenge you to broaden your skillset and industry acumen in a collaborative, diverse and inclusive team environment

We are looking for a talented Product Owner to join our team

This role will be responsible for leading end to end cross functional delivery of Capabilities, Features & User stories ensuring capabilities are implemented true to their intent and in a manner that optimizes the future flexibility of the Network and driving regulatory compliance

The success of the role will depend upon the individual’s ability to work with a globally distributed team, to understand and drive appropriate business architecture, and have a strong focus on detail

How will you make an impact in this role?

Support the delivery lifecycle through solid engagements & efficient partnership with Customers, Product teams & Technology partners aligning to the enterprise strategy

strategy for the network capability & Enterprise Strategic top priorities (STPs)

As a Product owner with Network delivery team, execute the product development

Partner with Quality team aligning to the “Shift Left” strategy through early engagements on features and release timelines

Ensure individual releases across the program drive the successful value delivery on the key program milestones and this delivery is of high quality

Maintaining the delivery pace of the program, without capacity waste, will be a key success metric of the role

Manage relationships across multiple business stakeholders like Program Owners, PD&I teams, TD&E & Envisioning teams to support the STPs roadmap through efficient delivery

Maintain clarity of the minimum viable program delivery and ensure

the program has the capacity to deliver its core potential and capabilities

Breaking down high-level milestones into requirements, user stories, and acceptance criteria

Reviewing and accepting engineering deliverables, ensuring it meets all of your requirements

Have the ability to be able to work with complex cross functional teams: Engineers, Architects, governance & business partners

Co-ordinate communication, escalate and facilitate resolution of risks, issues and changes tied to the Product Backlog

Minimum Qualifications

Bachelor’s degree in computer science, computer science engineering, or related experience required

5+ years of experience working in SAFE Agile methodologies with solid understanding of Product Owner & Product Manger responsibilities

Project management and planning experience preferred along with working experience on Rally

Proven track record of change management and delivery in complex and highly

matrixed organizations

High intellectual curiosity, with excellent creative and critical thinking and problemsolving skills

Outstanding communicator with the ability to translate complicated business needs into technical requirements that can be delivered by technology teams and influence and drive decisions within cross-functional teams

Payments industry experience, preferably including understanding of Network and payment technology and processes for debit/credit processing and policy and operations

High energy, an optimistic attitude, and a good sense of humour

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being

That means we prioritize their physical, financial, and mental health through each stage of life

Benefits include:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations