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47 Amdocs Jobs

Head of Professional Services Unit

15-20 years

Pune

1 vacancy

Head of Professional Services Unit

Amdocs

posted 15d ago

Job Description

In one sentence
The Head of PSU will lead our global services team, driving innovation, standardization, and efficiency across regions while balancing short-term needs with long-term investments.
What will your job look like?
Key Responsibilities:
  • People Centric Leadership: Inspire and lead cross-functional teams, build and maintain a healthy organization, and drive employee engagement.
  • Resource Management Group (RMG): Maintain a healthy organization index, manage the bench with flexibility, and ensure demand and supply accountability.
  • Centers of Excellence (COE): Own core competencies, build and maintain knowledge, establish and improve processes, and promote quality.
  • Shared Services: Lead centralized knowledge-based units supporting regions while optimizing expertise and cost.
  • Operations: Oversee executive runtime operations, monitoring, observability, bill cycles, and ensure healthy execution and control.
  • Infrastructure & IT: End-to-end ownership of IT as a shared service across the company, including cloud solutions and emerging industry innovations.
All you need is...
  • Minimum of 15+ years experience in business, project management, finance, planning and control management with multi-cultural, multi domain, and cross-geographical experience. Must possess a strong technological understanding to provide strategic directions
  • Ability to connect and understand teams, technology, and activities, and translate them into executive summaries - Must bridge ongoing activities with company strategic goals - ensuring two-way translation (strategy to work and vice versa)
  • Create a culture of excellence, with a self-driven approach, and motivation towards achieving company goals
  • Proficient in engaging with external ecosystem including Gartner, AWS and other contractors, on a regular basis
  • Managerial experience is essential
 

Employment Type: Full Time, Permanent

Read full job description

Amdocs Interview Questions & Tips

Prepare for Amdocs roles with real interview advice

Top Amdocs Head Professional Services Interview Questions

Q1. First Unique Character in a Stream Problem Statement Given a string A consisting of lowercase English letters, determine the first non-repe ... read more
Q2. Find the Third Greatest Element Given an array 'ARR' of 'N' distinct integers, determine the third largest element in the array. Input: The ... read more
Q3. Palindromic Substrings Problem Statement Given a string S , your task is to return all distinct palindromic substrings of the given string ... read more
View all 403 questions

What people at Amdocs are saying

Head Professional Services salary at Amdocs

reported by 1 employee with 24 years exp.
₹85.5 L/yr - ₹94.5 L/yr
132% more than the average Head Professional Services Salary in India
View more details

What Amdocs employees are saying about work life

based on 4k employees
77%
87%
63%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amdocs Benefits

Submitted by Company
Employee Assistance Program
Wellness
Volunteer
Achieve balance
Special moments
Enjoy spending time together +9 more
Submitted by Employees
Cafeteria
Gymnasium
Free Food
Team Outings
Health Insurance
Work From Home +6 more
View more benefits

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