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3.7

based on 4k Reviews

Video summary

47 Amdocs Jobs

Head of Professional Services Unit

Amdocs Development Center India Pvt. Ltd.

3.7

based on 4k Reviews

15-20 years

Pune

1 vacancy

Head of Professional Services Unit

Amdocs

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Cloud Computing Project Management Human Resource Management CCTV Monitoring Financial Planning and Analysis Employee Engagement

+ 1 more

Job Description

In one sentence

The Head of PSU will lead our global services team, driving innovation, standardization, and efficiency across regions while balancing short-term needs with long-term investments.

What will your job look like?

Key Responsibilities:

People Centric Leadership: Inspire and lead cross-functional teams, build and maintain a healthy organization, and drive employee engagement.
Resource Management Group (RMG): Maintain a healthy organization index, manage the bench with flexibility, and ensure demand and supply accountability.
Centers of Excellence (COE): Own core competencies, build and maintain knowledge, establish and improve processes, and promote quality.
Shared Services: Lead centralized knowledge-based units supporting regions while optimizing expertise and cost.
Operations: Oversee executive runtime operations, monitoring, observability, bill cycles, and ensure healthy execution and control.
Infrastructure & IT: End-to-end ownership of IT as a shared service across the company, including cloud solutions and emerging industry innovations.

All you need is...

Minimum of 15+ years experience in business, project management, finance, planning and control management with multi-cultural, multi domain, and cross-geographical experience. Must possess a strong technological understanding to provide strategic directions
Ability to connect and understand teams, technology, and activities, and translate them into executive summaries - Must bridge ongoing activities with company strategic goals - ensuring two-way translation (strategy to work and vice versa)
Create a culture of excellence, with a self-driven approach, and motivation towards achieving company goals
Proficient in engaging with external ecosystem including Gartner, AWS and other contractors, on a regular basis
Managerial experience is essential