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2372 Amazon Jobs

Sr. Administrator, Appeals

2-7 years

Hyderabad / Secunderabad

1 vacancy

Sr. Administrator, Appeals

Amazon

posted 11d ago

Job Role Insights

Flexible timing

Job Description

**This is a contract role for approximately 10 months.

At Amazon we believe that every day is still Day One. We are striving to be Earth s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment

Key job responsibilities
Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
Assess documentation for accuracy and past precedent.
Identify any process defects and recommended remediation.

3+ years of contact center, customer service, human resources or equivalent experience
Proven ability using Microsoft Office skills and other computer or internet-based programs
Demonstrated proficiency handling customer contacts, queries and resolutions.

Employment Type: Full Time, Permanent

Read full job description

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What people at Amazon are saying

Administrator salary at Amazon

reported by 5 employees with 3-8 years exp.
₹3.1 L/yr - ₹7 L/yr
17% more than the average Administrator Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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