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2371 Amazon Jobs

FinOps Analyst - AR, Global Account Receivables

2-6 years

Pune

1 vacancy

FinOps Analyst - AR, Global Account Receivables

Amazon

posted 13hr ago

Job Description

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to handle inbound & make outbound calls to resolve accounts receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

Understanding of Accounts Receivables process.
Should be flexible for Night Shift.
The role requires to work from office 5 days weekly.
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience.
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
Meet the monthly productivity goals.
Reconcile complex accounts and have excellent attention to detail.


Key job responsibilities
Reconcile complex accounts and have excellent attention to detail.
Understanding of Accounts Receivables process.
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
Monitor high-risk accounts and ensure timely escalation of challenges to management.
Continually look at ways to improve the customer experience.
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
Meet the monthly productivity goals.
Reconcile complex accounts and have excellent attention to detail.
- Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications


Employment Type: Full Time, Permanent

Read full job description

Prepare for Accounts Receivable roles with real interview advice

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What people at Amazon are saying

Accounts Receivable salary at Amazon

reported by 1 employee with 1 years exp.
₹3.6 L/yr - ₹4.6 L/yr
27% more than the average Accounts Receivable Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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