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2429 Amazon Jobs

Process Specialist, CT, Control Tower, Control Tower

2-5 years

₹ 3.5 - 6.1L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Process Specialist, CT, Control Tower, Control Tower

Amazon

posted 5d ago

Job Description

Network Flow Control Tower:
At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges. And today is that day for you. Its your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. Thats the energy and passion behind Amazon.

Network Flow CT is the central control center for Transportation Execution across the Amazons European Transportation Middle Mile network, supporting both domestic and inter-country transportation movements for European geographies. Control Tower Team is the central owner to manage the sort center capacities in ATROPS and operates with a vision to provide uninterrupted sort center flows by managing the virtual capacities, tracking inbound flows and reacting to network disruptions that impact the Sort Center Flow. CT team plays a critical role in ensuring the smooth functioning of Amazons European transportation network and thereby has direct impact on Amazons ability to serve customers on time.

Purview of a Process Specialist
Process Operations Specialist works across the EU in a cross-functional environment with Sort Centers, Forecasting , Supply Chain, FCs, to determine future demand for Sort Centers Capacity and translates the aforementioned into accurate capacity plans. S/he also maintains and reports up to date and accurate statistics, management reports and analysis. S/he also facilitates the flow of information between different stakeholders and resolves any potential issues that impact customer experience and business continuity. Process Operations Specialist also provide timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.



Key job responsibilities
Responsibilities include, but are not limited to:
Understanding of analytical simulations and assessments. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
Reporting and analysis through tools, portals and reports; following solution-driven approach to systems and processes, using advanced computer literacy (Excel, PowerPoint, Outlook, Word) and Data-warehouse analysis.
Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus - this ability will be developed over time for a candidate who is fundamentally strong analytically.
Develop and understand performance metrics to assist with driving business results.
Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.
Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by flow execution
Communicate with external customers
Provide real-time customer experience by working in 24x7 operating environment. - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel


Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

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Top Amazon Process Specialist Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Every time I enter a temple my money gets doubled and while leaving u have to donate 100 like this I go to 4 temple and when I leave the 4th ... read more
Q3. Minimum Number of Platforms Needed Problem Statement You are given the arrival and departure times of N trains at a railway station for a p ... read more
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What people at Amazon are saying

4.1
 Rating based on 22 Process Specialist reviews

Likes

Perks and benefits

  • Salary - Good
  • +3 more
Dislikes

work life balance

  • Work-life balance - Poor
Read 22 Process Specialist reviews

Process Specialist salary at Amazon

reported by 150 employees
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₹3 L/yr - ₹10 L/yr
At par with the average Process Specialist Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
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Hyderabad Office
Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad Hyderabad
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