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2371 Amazon Jobs

DLS Case Admin Temp, DLS Document Management

9-12 years

Hyderabad / Secunderabad

1 vacancy

DLS Case Admin Temp, DLS Document Management

Amazon

posted 13hr ago

Job Role Insights

Flexible timing

Job Description

At Amazon we believe that every day is still day one.
We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.

The document admin associates will be an individual contributor and provides support for document management for all types of leave of absence, accommodation and disability life events. They are highly skilled in clinical review, medical document validation and in identifying potential fraudulent documentation. They are experts in document management process and process the request as per Amazon policy guidelines and process documents in place.

Essential Responsibilities:
- Document sorting, scanning, indexing and storing in appropriate database.
- Linking documents with appropriate cases.
- Storing unmatched documents in the repository for future reference following predefined filing process.
- Reviews documents for accuracy.
- Identify and report incorrect, or unclear submissions.
- Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases.
- Assist employee through calls and emails for document submission.
- Check for identifiable cases for received documents and assign unmatched documents to unidentified category in the database.
- Address and respond to sensitive documentation on priority.
- Identify and solve problems that may arise, sometimes with limited information
- Ensure compliance with a standard work, federal/state regulations, and company policy
- Maintain system records to ensure accurate and timely information/documentation
- Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate
- Other duties as assigned


Key job responsibilities
Document sorting, scanning, indexing and storing in appropriate database. Linking documents with appropriate cases. Storing unmatched documents in the repository for future reference following predefined filing process. Reviews documents for accuracy. Identify and report incorrect, or unclear submissions. Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases. Assist employee through calls and emails for document submission. Check for identifiable cases for received documents and assign unmatched documents to unidentified category in the database. Address and respond to sensitive documentation on priority. Identify and solve problems that may arise, sometimes with limited information Ensure compliance with a standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate Other duties as assigned - 6+ months of human resources experience
- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- Bachelors degree is minimum


Employment Type: Full Time, Permanent

Read full job description

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What people at Amazon are saying

Case Administrator salary at Amazon

reported by 4 employees with 4-6 years exp.
₹5.8 L/yr - ₹7 L/yr
57% more than the average Case Administrator Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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Hyderabad Office
Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad Hyderabad
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