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Specialist - EUC Imaging
Alstom Transportation
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB PURPOSE :
Reporting to the Head of EUC Imaging, you will be responsible for building deployment strategies and deployment of Win 11/10 Autopilot SOE services ensuring functional requirements.
Experience in the design and deployment of the following technologies: Microsoft Windows 11/10, Intune, SCCM/MECM, Autopilot.
Key Responsibilities Accountabilities:
Expertise in Autopilot SOE Build deployment strategies Offline, Online 1E, working along with respective team members in EUC services
Draft and finalize on design working with Operating System, Active Directory, GPO, Applications team
Review earlier versions of Alstom Images and incorporate changes needed fixes, updates, upgrades, Referential from risk log of build and deployment of previous versions of Images.
Work on In-place upgrade strategies on Win 11 Win 10 based on Microsoft releases.
Supports the development and verification of test methods in support of Autopilot SOE images.
Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan
Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems
In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 11 and Windows 10
Windows 7 long term support using MS or third party tools
Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues
Monitor the SNOW ticket queues, troubleshoot and resolve tickets
Responsible for deploying of SCCM with CO management
Knowledge on Windows servicing Windows as a service, Cloud-based endpoint management workloads
Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
Contribute to New SOE Builds/migration and upgrades
Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions
Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities
Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required
Flexibility in managing global processes and being available on-call for emergency situations at all times
Develop and implement high quality support services, knowledge base content, best practices and methodologies
Excellent Communication skills; both oral and written
Have efficient time management, attention to detail and critical thinking skills
Draft and finalize on design working with Operating System, Active Directory, GPO, Applications team
Review earlier versions of Alstom Images and incorporate changes needed fixes, updates, upgrades, Referential from risk log of build and deployment of previous versions of Images.
Work on In-place upgrade strategies on Win 11 Win 10 based on Microsoft releases.
Supports the development and verification of test methods in support of Autopilot SOE images.
Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan
Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems
In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 11 and Windows 10
Windows 7 long term support using MS or third party tools
Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues
Monitor the SNOW ticket queues, troubleshoot and resolve tickets
Responsible for deploying of SCCM with CO management
Knowledge on Windows servicing Windows as a service, Cloud-based endpoint management workloads
Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
Contribute to New SOE Builds/migration and upgrades
Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions
Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities
Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required
Flexibility in managing global processes and being available on-call for emergency situations at all times
Develop and implement high quality support services, knowledge base content, best practices and methodologies
Excellent Communication skills; both oral and written
Have efficient time management, attention to detail and critical thinking skills
PROFILE :
To be considered for this role, candidate need to demonstrate the following skills experience and attributes:
Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 10-14 years of experience in IT with majority of it in Autopilot SOE/Imaging, Intune, OS Migrations and OS troubleshooting. Hands-on experience with related domain is an added advantage and preferred.
Should have good communication and vendor management skills to interact with business across the globe.
Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
Experience in ITIL processes and framework
Ability to collaborate, influence and motivate cross-functional teams
Team player
Ability and flexibility to adapt to change, including shifting and competing priorities
Demonstrated competency collaborative work with strong abilities in relationship management.
Proven ability to work in global companies and delivering solutions across multiple geographies
Should have good communication and vendor management skills to interact with business across the globe.
Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
Experience in ITIL processes and framework
Ability to collaborate, influence and motivate cross-functional teams
Team player
Ability and flexibility to adapt to change, including shifting and competing priorities
Demonstrated competency collaborative work with strong abilities in relationship management.
Proven ability to work in global companies and delivering solutions across multiple geographies
Employment Type: Full Time, Permanent
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What people at Alstom Transportation are saying
Rating based on 1 Specialist
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Anonymous · Finance & Accounting
in Bangalore / Bengaluru
Likes
Overall leadership and overall team.
- Salary - Good+6 more
Dislikes
None specific to describe.
Specialist salary at Alstom Transportation
reported by
5
employees
with 7-13
years exp.
₹15
L/yr - ₹23
L/yr
92%
more
than the average Specialist Salary in India
View more details
What Alstom Transportation employees are saying about work life
based on 2.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Alstom Transportation Benefits
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