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Engaged Employer

Capgemini

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3.7

based on 40.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

17 Capgemini Administrator Jobs

Microsoft 365 Administrator

Capgemini Technology Services India Limited

3.7

based on 40.5k Reviews

6-9 years

Bangalore / Bengaluru

Microsoft 365 Administrator

Capgemini

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Dentistry Linux Administration Desktop Support Export Documentation SharePoint Powershell

+ 6 more

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

About The Role :

Respond promptly to incidents and service requests related to Microsoft 365 applications, including but not limited to Exchange Online, SharePoint, Teams, and OneDrive.

Diagnose and troubleshoot issues efficiently, ensuring a quick resolution and minimal impact on employees.

Maintain up-to-date documentation on common issues, troubleshooting steps, and standard operating procedures to facilitate knowledge sharing and enhance the team's efficiency.

Monitor the Microsoft 365(Office 365) platform for potential issues, perform routine checks, and implement proactive measures to avoid service disruptions and optimize system performance.

Primary Skills
Minimum 3 years hands-on Experience on Microsoft 365(Office 365).

Strong understanding of Microsoft 365(Office 365) suite components, including Office, Exchange Online,
SharePoint, Teams, and OneDrive.

Proficient in diagnosing and troubleshooting Microsoft 365(Office 365) issues, both independently and
collaboratively.

Experience working on large-scale projects.

Excellent communication skills , both verbal and written, with the ability to convey technical information to nontechnical users effectively.

A customer-centric approach and a passion for providing exceptional end-user support.

Proactive and able to prioritize tasks effectively in a dynamic and fast-paced environment.

Strong attention to detail and commitment to maintaining accurate documentation.

Experience on Proofpoint email Gateway (Optional)

Working knowledge of Microsoft 365(Office 365) PowerShell.

Microsoft 365(Office 365) certifications, such as Microsoft 365 Certified Fundamentals or Microsoft 365 Certified Modern Desktop Administrator Associate

Employment Type: Full Time, Permanent

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