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912 Accor Hospitality Jobs

GSA - Front Office

2-4 years

Hyderabad / Secunderabad

GSA - Front Office

Accor Hospitality

posted 13d ago

Job Role Insights

Flexible timing

Job Description


About The Role :
  • Assist guests with check in and checkout, as well as other cashiering duties
  • Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
  • Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
  • Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
  • Liaise closely with other relevant departments to ensure that guests requests and needs are met
  • Update and maintain repeat guest history system
  • Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times

  • Qualifications
    Degree or Diploma in Hotel Management or Hospitality.

    Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accor Hospitality are saying

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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