Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About The Role :
Provide frontline PC and server troubleshooting, resolve IT issues for end users
Modify configurations, utilities and software default settings
Support and administer Windows Servers
Backup and optimize database
Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
Provide In-house guest IT related matter troubleshooting
Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users
Be aware of the hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Qualifications
Diploma in Information Technology
Minimum 1 year of relevant experience
Good reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint
Knowledge of Windows Operating System
Good communication skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Well-presented and professionally groomed at all times
Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.