Accops - Technical Presales Engineer - Network Protocols (7-10 yrs)

Role : Presales Lead/ Engineer

Location : Bangalore , India.

Technical Skills Required :

- Should have team management experience with leading, mentoring, and managing the Presales team, ensuring that team members are motivated, skilled, and aligned with company goals.

- Should have deep technical knowledge and real world usage of application and operating system environments.

- Should have strong knowledge of windows/Linux operating systems.

- Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols, Virtual Private networks, Active Directory and other directory services, protocols such as SAML, SSL, https etc.

- Should have good understanding of security products such as firewall, VPN, ZNTA, CASB, SASE, Identity federations etc.

- Should have sound knowledge in any one Desktop Virtualization Technologies(Citrix Apps & Desktop / VMware Horizon/ WVD/ MS RDP etc.

- Should be proactive,self-motivated and should be able to partner closely with the sales Account Manager.

- Should have ability to map customer's requirement to the company product.

- Should be able to articulate the advantages and disadvantages of the offerings based on realworld example.

- Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of oursolutions.

- Should be willing to travel to customer location based on requirement.

- Should have knowledge in solution designing/ Solution architecting and capacity planning.

- Should be aware or UpToDate with latest happenings in similar technologies, continuous evaluation of same solution offerings and understand the gaps between products.

- Should be open to travel.

Role and Responsibilities :

- Learn & certify in on the Company's products.

- Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.

- Should conduct interactive demonstrations remotely or physically.

- Pre-sales Account team management.

- Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.

- Prepare competitive study documents and architecture documents.

- Build, improve and maintain high standard of pre-sales andpost-sales support.

- Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.

- Manage customer expectations and demonstrate a strongfollow-up on customer's inquiries.

- Give technical training to partner's sales and pre-sales team.

- Create & define statement of work and handover to implementation team for project delivery.

Good to have :

- Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc.

- Prior knowledge of Accops products.

- Customer interactions at management level.

- Knowledge of windows server/windows10/RDS license.

Exp : 7-10