Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix, App, Netscaler, VDI
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of the systems and services.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Ensure the smooth functioning of production systems and services.
- Manage the delivery of services based on operational requirements and service agreement.
- Collaborate with the team to perform tasks efficiently.
- Make informed decisions for the team.
- Engage with multiple teams to contribute to key decisions.
- Provide solutions to problems that apply across multiple teams.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.
- Strong understanding of virtualization technologies.
- Experience in troubleshooting and resolving issues related to Citrix Virtual Apps and Desktop Administration.
- Knowledge of networking concepts and protocols.
- Familiarity with Windows Server operating systems.
- Good To Have Skills: Experience with cloud platforms such as AWS or Azure.
- Experience in scripting languages such as PowerShell or Python.
- Knowledge of ITIL processes and best practices.

Additional Information:
- The candidate should have a minimum of 12 years of experience in Citrix Virtual Apps and Desktop Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education