Cloud Services Engineer

Project Role :Cloud Services Engineer
Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.


Must have skills :Network Infrastructures



Good to have skills :Cisco Identity Services Engine (ISE)
Minimum



5 year(s) of experience is required



Educational Qualification :-Bachelor degree in information technology, software engineering, computer science, or a related


Summary:As a Cloud Services Engineer, you will be responsible for ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Your typical day will involve acting as a liaison between the client and Accenture operations teams for support and escalations, communicating service delivery health to all stakeholders, and holding performance meetings to share performance and consumption data and trends.
Roles & Responsibilities:

Act as a liaison between the client and Accenture operations teams for support and escalations.

Communicate service delivery health to all stakeholders and explain any performance issues or risks.

Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime.

Hold performance meetings to share performance and consumption data and trends.
Professional & Technical Skills:

Primary Skill:Network Infrastructures

Good To Have Skills:Cisco Identity Services Engine (ISE)

Experience in Cloud orchestration and automation.

Experience in managing and monitoring Cloud infrastructure.

Experience in troubleshooting and resolving Cloud infrastructure issues.
Additional Information:

The candidate should have a minimum of 5 years of experience in Network Infrastructures.

The JOB FAMILY and PROJECT ROLE information are not for candidate's experience.

This position is based at our Gurugram office.


Qualifications

-Bachelor degree in information technology, software engineering, computer science, or a related