Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft SharePoint Administration

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Provide support to end-users and address their queries and concerns.
- Monitor application performance and stability, identifying areas for improvement.
- Perform regular maintenance tasks, including system updates and patches.
- Document and maintain technical documentation, including troubleshooting guides and knowledge base articles.

Professional & Technical Skills:
- Must To Have Skills:Proficiency in Microsoft SharePoint Administration.
- Good To Have Skills:Experience with SharePoint Online and SharePoint Designer.
- Strong understanding of SharePoint architecture and components.
- Experience in configuring and managing SharePoint sites, lists, libraries, and workflows.
- Knowledge of SharePoint security and permissions management.
- Familiarity with PowerShell scripting for SharePoint administration.

Additional Information:
- The candidate should have a minimum of 3 years of experience in Microsoft SharePoint Administration.
- This position is based at our Hyderabad office.
- A 15 years full-time education is required.

Qualifications

15 years full time education