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Service Delivery Ops Associate Manager

10-14 years

Bangalore / Bengaluru

1 vacancy

Service Delivery Ops Associate Manager

Accenture

posted 1d ago

Job Description



Skill required:
IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects


Designation:
Service Delivery Ops Associate Manager


Qualifications:
Any Graduation


Years of Experience:
10 to 14 years


What would you do?
Collaborate with the procurement team to understand the project requirements, schedules, and critical milestones for material and equipment delivery.
  • Liaise with suppliers to obtain accurate and up-to-date information on the status of orders, including manufacturing progress, inspections, and delivery schedules.
  • Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers' organizations and potentially further escalating within the client organization
  • Monitor and track the overall progress of orders and all relevant aspects, ensuring adherence to specified timelines and identifying potential delays or issues.
  • Act proactively to assure identification and proper advance planning for all oversize/overweight/dangerous goods shipment.
  • Coordinate an onshore/offshore teaInvestment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections).


    What are we looking for?
    Bachelor s degree in Engineering, Logistics, Supply Chain Management, Business Administration, or a related field.
  • Experience (6+ years) in expediting, shipping, logistics coordination, or a similar role, preferably within the Oil & Gas industry or EPC contractors.
  • Knowledge of shipping and logistics processes, including transportation coordination, customs clearance, and documentation requirements.
  • Familiarity with shipping terms and Incoterms, such as FCA, FOB, CIF, AGWWP, Low bed trailer, LCL, Groupage, etc.
  • Familiarity with main requirements of oversize/overweight/dangerous cargos
  • Understanding of procurement principles and practices within the Oil & Gas industry is preferable.
  • Proficiency in using MS Office Suite (Excel, Word, PowerPoint) and other relevant software or tools for expediting and shipping coordination.
  • Strong attention to detail and organizational skills to manage multiple expediting and shipping activities simultaneously.
  • Excellent communication and interpersonal skills to collaborate effectively with suppliers, logistics providers, and internal stakeholders.
  • Problem-solving abilities to identify and address potential delays, bottlenecks, or issues in the expediting and shipping proce

    Roles and Responsibilities: Collaborate with the procurement team to understand the project requirements, schedules, & critical milestones for material & equipment delivery.Liaise with suppliers to obtain accurate & up-to-date information on the status of orders, including manufacturing progress, inspections, & delivery schedules.Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers' organizations & potentially further escalating within the client organization Monitor & track the overall progress of orders & all relevant aspects, ensuring adherence to specified timelines & identifying potential delays or issues.Act proactively to assure identification & proper advance planning for all oversize/overweight/dangerous goods shipment.Coordinate an onshore/offshore team of expeditors to ensure the smooth & correct execution of services in compliance with Clients' requirement & contractual obligations.Communicate regularly with suppliers to address any challenges, expedite critical items, & provide updates to the procurement team.Coordinate with Client's logistic team & logistics providers to arrange transportation, shipping, & delivery of procured items, ensuring compliance with project timelines & requirements.Verify shipping documentation, including invoices, packing lists, shipping instructions, & customs clearance documentation, to ensure accuracy & completeness.Support Logistic team & Logistic operators while dealing with customs brokers to facilitate the smooth clearance of goods through customs & manage any related documentation or regulatory requirements.Maintain organized & up-to-date records of expediting & shipping activities, including order status, shipping documentation, & correspondence with suppliers & logistics providers.Provide regular updates on the status of expediting & shipping activities to the procurement team & project stakeholders.Collaborate closely with the procurement team to resolve any issues or discrepancies related to deliveries, invoicing, or quality concerns.Identify & communicate potential risks or bottlenecks in the expediting & shipping process, proposing mitigation strategies to ensure timely & efficient delivery.Stay updated on industry best practices, regulations, & compliance requirements related to shipping & logistics in the Oil & Gas sector.

     
    Qualifications
     
    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

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