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26529 Accenture Jobs

Application Support Engineer

2-6 years

Bangalore / Bengaluru

1 vacancy

Application Support Engineer

Accenture

posted 19d ago

Job Description


Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :
NA
Minimum 2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users.
Roles & Responsibilities:
  • Monitor batch jobs. Report/resolve issues and batch scheduling changes in CA-ESP tool
  • Perform basic CA ESP operational tasks. (RERUN, HOLD, SET TO OK, FREE, BYPASS)
  • Monitor batch & console alerts. Report using escalation matrix
  • Apply SOP's to troubleshoot issues.
  • Perform IPL/HMC operations and system maintenances.
  • Handle system breakdowns - Emergency IPL, Dumps
  • Identify & report risks to SLAs and engage stakeholders
  • Monitor System performance, software, disk/tape utilization Professional & Technical Skills:
  • Expertise with batch scheduling tools - particularly in CA-ESP tool. Good to have experience with other scheduling tools like TWS/OPC, CA-7, or Control-M
  • Experience to work with Spool management tools, system monitoring and automation tools
  • Expertise & knowledge to perform IPL and knowledge of HMC operations
  • Experienced to support Production/LIVE environment in 24x7 support model
  • Determination and Persistence
  • Ability to Work in Harmony with Co-Workers
  • Willingness to improvise knowledge and add to skills Additional Information:
  • The candidate should have a minimum of 2 years of experience in IBM z/OS.
  • This position is based at our Bengaluru office.
  • A 15 years full-time education is required.Qualifications15 years full time education

  • Employment Type: Full Time, Permanent

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    Job Portal
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    Company Website
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    What people at Accenture are saying

    3.9
     Rating based on 39 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    Read 39 reviews

    Application Support Engineer salary at Accenture

    reported by 310 employees with 1-4 years exp.
    ₹2.1 L/yr - ₹9 L/yr
    At par with the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.3k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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