Service Delivery Operations Representati

Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will be responsible for ensuring smooth operations and maintaining high service standards.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Manage work assignments and ensure timely completion.
- Drive people management activities for the delivery team.
- Monitor service delivery quality and cost.
- Identify areas for improvement and implement process enhancements.
- Collaborate with cross-functional teams to resolve issues and ensure smooth operations.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Good To Have Skills: Experience with Linux server administration.
- Strong understanding of Red Hat OS and its components.
- Experience in troubleshooting and resolving OS-related issues.
- Knowledge of system security and best practices.
- Familiarity with scripting languages such as Bash or Python.

Additional Information:
- The candidate should have a minimum of 3 years of experience in Red Hat OS Administration.
- This position is based at our Indore office.
- A 15 years full time education is required.
Qualification
15 years full time education