Software Development Lead

Project Role : Software Development Lead
Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity. Your typical day will involve collaborating with the team, making team decisions, engaging with multiple teams, and providing solutions to problems for your immediate team and across multiple teams. You will also contribute to key decisions and ensure the successful performance of the team.

Roles & Responsibilities:
- Expected to be an SME
- Collaborate and manage the team to perform
- Responsible for team decisions
- Engage with multiple teams and contribute on key decisions
- Provide solutions to problems for their immediate team and across multiple teams
- Lead the team in developing and configuring software systems
- Ensure the successful performance of the team
- Contribute to key decisions

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation
- Good To Have Skills: Experience with cloud-based contact center solutions
- Strong understanding of software development methodologies and processes
- Experience in end-to-end software development lifecycle
- Knowledge of technologies and applications used in software development

Additional Information:
- The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation
- This position is based at our Chennai office
- A 15 years full-time education is required
Qualification
15 years full time education