Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :EPIC Systems

Good to have skills :NA
Minimum

2 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to analyze system performance and optimize operations. Professional & Technical Skills:- Must To Have Skills:Proficiency in EPIC Systems.- Strong understanding of system architecture and integration.- Experience in troubleshooting and resolving software issues.- Knowledge of ITIL framework for incident and problem management. Additional Information:- The candidate should have a minimum of 2 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- A 15 years full time education is required.

 Qualifications 

15 years full time education