Order To Cash Operations Analyst

Skill required: Order to Cash - Billing Processing



Designation: Order to Cash Operations Analyst



Qualifications:MCom,Master of Business Administration,Master of Financial Management



Years of Experience:3 - 5 Years



What would you do?
Provides customer support on billing inquiries to clients via phone calls and/or emails. Handles customer inquiries and resolves simple and basic support issues, such as address changes, invoice copies, or billing/payment. For product or service related issues, will move customer to appropriate Billing. Support Specialist. Performs other administrative duties as requested and will be assisting to project lead/manager on various reporting and other tasks as applicable. Should manage tasks on behalf of team members, escalations and to be the POC as appropriate.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.A good team playerExperience of working with global/other teamsDetail oriented and regard for timelinessHigh regard for deadlines and deliverablesOwning the work assigned to ensure it completeness without compromising timeliness or accuracy.Ability to analyze reports and function as an SME/SPOCProactively look for new creative ideas and implement process improvementsAbility to understand and resolve queries from business units and team membersAbility to co-relate figures, do analysis, and make relevant comments



What are we looking for?
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA broad range of professional education and personal development possibilities - FIS is your final career step!A competitive salary and benefitsA variety of career development tools, resources and opportunitiesWith a 50-year history rooted in the financial services industry, it is the world s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Good Communication Skills - Written and VerbalAbility to communicate clearly and effectively with all levels of management in an organized, professional mannerStrong Accounting Knowledge - Billing operations, Accounts Receivable, Revenue AccountingStrong desktop computing skills - PowerPoint, Visio and ExcelAbility to quickly observe a business process and document it accurately and completelyStrong organization and follow up skills; can handle competing priorities and still meet all commitmentsSolid understanding and ability to apply risk and control conceptsAbility to flourish in a fast-paced, complex environment and willing to adapt to changeDemonstrate sound business judgment and decision-making; is resourceful and proactive in planningAbility to handle vast amount of data efficiently.Solid listening skills and can identify gaps in logic; inquisitive and analyticalAbility to identify sensitive issues and facilitate communications in a proactive manner to avoid surprisesAbility to establish and maintain effective working relationships within all levels of the company Demonstrate a positive attitude and a desire to continually learnSelf-motivated to act without prompting; can work in


Roles and Responsibilities: Develop an accurate understanding of each business processes and the relevant risks and controls.Knowledge of Contracts and analyze it types - Maintenance, Fixed Price, Milestone etcWork on process improvement and share learning inputs on regular interval basis with team.Knowledge of Accounts Receivable - end to end cycleHands-on knowledge of contracts and termination process, identifying the liquidity damages and perform analysis for the same.Knows contract compliance best practices and Maintains confidentiality of all contracts.Basic knowledge of Cash ApplicationWork on Aging items and share analysis for the same.Co-ordinate for Document creation and work around process.



Qualifications

MCom,Master of Business Administration,Master of Financial Management