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Accenture

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3.9

based on 53.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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27590 Accenture Jobs

Business Advisory Analyst

Accenture Solutions Pvt Ltd

3.9

based on 53.8k Reviews

3-5 years

₹ 7.1 - 6.4L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

Business Advisory Analyst

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Project Management Production Management Business Development Business Consulting Management Consulting Risk Management

+ 7 more

Job Description

Skill required: Next Generation Customer Operations - Training and Performance Support

Designation: Business Advisory Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do?
We are seeking a dedicated and experienced Trainer to manage and oversee the training requirements for our new hire induction and Coinbase program training. The Trainer will ensure continuous improvement of training materials and curriculum, effective knowledge sharing, and provide thought leadership to training and policy teams. This role involves collaboration with various teams to develop and deploy process changes, updates, and workflow improvements.

What are we looking for?
Any Graduation

Process Improvement – Intermediate

Reporting and Analytics – Intermediate

Quality Management – Intermediate

Curriculum Planning – Intermediate

Learning Content Design and Development – Intermediate

People Management – Intermediate

Communication - Expert

Training and Facilitation - Expert

Roles and Responsibilities:

Manage overall training requirements and ensure sufficient training resources are available.

Flag resource constraints timely to align training plans with resource capacity.

Continuously improve Service Provider and Coinbase program training materials and curriculum.

Ensure effective knowledge sharing and sign-off processes for both Training and Policy.

Provide thought leadership on process/curriculum and content improvement opportunities.

Develop materials according to process standards.

Collaborate with the quality team on learning opportunities derived from quality audits, call calibration, and client feedback.

Evaluate and revisit training materials to ensure relevance and up-to-date content.

Create process knowledge tests, track, and monitor learning improvements.

Deploy process changes, updates, and workflow improvements from Coinbase.

Provide oversight on content revisions based on feedback from Coinbase subject matter experts.

Conduct classroom training, refresher trainings, and upskilling sessions.

Ensure training performance is tracked and delivered based on Coinbase requirements.

Monitor course assessments and manage employees during in-process training.

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

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What people at Accenture are saying

3.4

Rating based on 21 Business Advisory Analyst reviews

Anonymous · Finance & Accounting in Chennai

Likes

Great place to work

Skill development - Good

+4 more

Dislikes

Promotion and Appraisal

Read 21 Business Advisory Analyst reviews