Talent Supply Demand Analyst

Skill required: Talent Acquisition - Talent Sourcing


Designation: Talent Supply Demand Analyst


Qualifications:Any Graduation


Years of Experience:3 to 5 years


What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketYou will be part of a HR sourcing team which will enable to search and identify the right candidates to ensure the delivery of candidates to meet the recruiting demand based on the Recruiting Plan


What are we looking for?
Functional Competencies:

MS Office skills:Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format

Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique

English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensiblyKnowledge / Skills Requirements:

Good organizational, prioritisation and multi-tasking skills.

Strong analytical and problem solving skills.

Multi-cultural awareness.

Passion for customer service.

Team player.

Attention to detail.

Focus on high data accuracy.

Quality driven - in communications and all system transactions.

Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGlobal design, Localization, Testing, Standard Operating build experience

Roles and Responsibilities:

Perform Scheduling of Internal and External courses from demand schedules, based on planned volumes and locations.

Perform daily scheduling tasks in multiple Learning Management Systems (LMS) systems, taking into consideration the different national holidays by country and location.

Use Learning Management Systems (e.g. Client LMS, Accenture Sum Total LMS) to input class details for course schedules.

Complete system screens to accurately enter data to Client Systems / LMS.

Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules.

Conduct allocation of rooms, visual aids, instructor to courses within defined business rules.

Analyze schedule information to identify requested courses, volume of classes, locations, dates.

Solve basic resource conflicts by selecting viable alternatives.

Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead.

Assign Instructor resources effectively. Decisions should be based on guidance documents showing the required parameters to be used.

Perform regular rework of schedules to ensure that the best-fit resources are assigned. This may include prioritizing the reassignment of internal instructors from classes that get cancelled.

Coordinate management of the incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes.

Update session information accurately and on time.

Ensure Cancellation policies are being followed.

Perform basic financial calculations to establish whether class enrollment generates required revenue and margin.

Create a general understanding of client needs in order to prioritize scheduling resources.

 
Qualifications 
Any Graduation