Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :SAP Business Workflow Management Design & Development


Good to have skills :NA
Minimum
3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to troubleshoot and resolve application issues.

Monitor and maintain the performance and availability of applications.

Identify and analyze root causes of application failures and implement corrective actions.

Develop and maintain technical documentation for applications and support processes.

Provide training and guidance to end-users on application usage and best practices.
Professional & Technical Skills:

Must To Have Skills:Proficiency in SAP Business Workflow Management Design & Development.

Strong understanding of software development lifecycle and application support processes.

Experience in troubleshooting and resolving application issues in a timely manner.

Knowledge of database management systems and SQL queries.

Familiarity with ITIL framework and incident management processes.
Additional Information:

The candidate should have a minimum of 3 years of experience in SAP Business Workflow Management Design & Development.

This position is based at our Pune office.

A 15 years full time education is required.

 Qualifications 
15 years full time education