Network Operations Representative

Project Role :Network Operations Representative


Project Role Description :Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.

Must have skills :Amazon Web Services (AWS)


Good to have skills :NA
Minimum
5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring smooth network operations, resolving customer issues, and collaborating with cross-functional teams to optimize network performance and customer satisfaction.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure smooth network operations and resolve customer issues.

Collaborate with cross-functional teams to optimize network performance.

Manage back office system data records.

Support customer activations and configuration adjustments.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Amazon Web Services (AWS).

Strong understanding of telecommunication network elements and associated configuration.

Experience in configuring and integrating telecommunication network elements.

Knowledge of back office system data records management.

Good To Have Skills:Experience with network monitoring tools.

Experience in troubleshooting network issues.

Familiarity with network security protocols.

Knowledge of network performance optimization techniques.
Additional Information:

The candidate should have a minimum of 5 years of experience in Amazon Web Services (AWS).

This position is based at our Pune office.

A 15 years full time education is required.

 Qualifications 
15 years full time education