Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :IBM WebSphere MQ

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :Graduate
Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge.

Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.

Stay updated with the latest advancements in IBM WebSphere MQ and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills:

Must To Have Skills:Proficiency in IBM WebSphere MQ.

Good To Have Skills:Experience with related technologies.

Strong understanding of system and application support.

Experience in collaborating with cross-functional teams.

Solid grasp of the latest advancements in IBM WebSphere MQ and related technologies. Additional Information:

The candidate should have a minimum of 2 years of experience in IBM WebSphere MQ.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Hyderabad office.QualificationGraduate