Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Red Hat OpenShift



Good to have skills :Linux Containers Administration
Minimum



3 year(s) of experience is required



Educational Qualification :Bachelors degree


Summary:As an Infra Tech Support Practitioner for Infrastructure Technology Support, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Red Hat OpenShift and Linux Containers Administration, both remotely and on-site.
Roles & Responsibilities:

Provide technical support and maintenance for production and development systems and software products, both remotely and on-site.

Troubleshoot and resolve issues related to Red Hat OpenShift and Linux Containers Administration.

Implement technology at the operating system-level across all server and network areas.

Provide hardware/software support for particular software solutions/vendors/brands.
Professional & Technical Skills:

Must To Have Skills:Experience in Red Hat OpenShift.

Good To Have Skills:Experience in Linux Containers Administration.

Strong understanding of operating system-level implementation.

Experience in providing hardware/software support.

Experience in troubleshooting and resolving issues related to Red Hat OpenShift and Linux Containers Administration.
Additional Information:

The candidate should have a minimum of 3 years of experience in Red Hat OpenShift.

The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Bengaluru office.


Qualifications

Bachelors degree