Network & Svcs Operation Analyst

Skill required: Network Billing Operations - Problem Management



Designation: Network & Svcs Operation Analyst



Qualifications:Any Graduation



Years of Experience:3 to 5 years



What would you do?
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.



What are we looking for?

Revenue Assurance

Excel Analytics

Ability to perform under pressure

Problem-solving skills

Detail orientation

Results orientation

Commitment to quality


Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts


Qualifications

Any Graduation