Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Network Security Operations


Good to have skills :NA
Minimum

5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure effective communication with clients.

Implement and maintain network security operations.

Troubleshoot and resolve technical issues efficiently.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Network Security Operations.

Strong understanding of network security protocols.

Experience with firewall configuration and management.

Knowledge of intrusion detection and prevention systems.

Hands-on experience with network monitoring tools.
Additional Information:

The candidate should have a minimum of 5 years of experience in Network Security Operations.

This position is based at our Jaipur office.

A 15 years full-time education is required.


Qualifications
15 years full time education