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Infra Tech Support Practitioner

3-8 years

Bhubaneswar

1 vacancy

Infra Tech Support Practitioner

Accenture

posted 13d ago

Job Description




Project Role :
Infra Tech Support Practitioner


Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Enterprise Network Operations


Good to have skills :
NA
Minimum

3 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Ensure hardware/software support for all server and network areas.
  • Implement technology at the operating system-level.
  • Perform L1 and L2 troubleshooting tasks.
  • Maintain production and development systems.
  • Provide technical support for configured services.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Enterprise Network Operations.
  • Strong understanding of network operations.
  • Experience in troubleshooting network issues.
  • Knowledge of server maintenance and configuration.
  • Familiarity with operating system-level implementations.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in Enterprise Network Operations.
  • This position is based at our Bhubaneswar office.
  • A 15 years full time education is required.


    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    Accenture Benefits

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