Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :EPIC Systems


Good to have skills :NA
Minimum

5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for system maintenance- Conduct regular system audits for performance optimization
Professional & Technical Skills:- Must To Have Skills:Proficiency in EPIC Systems- Strong understanding of system architecture- Experience in troubleshooting complex technical issues- Knowledge of ITIL framework for service management- Hands-on experience in system monitoring and alerting
Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems- This position is based at our Bengaluru office- A 15 years full time education is required


Qualifications
15 years full time education