Network Operations Representative

Project Role :Network Operations Representative



Project Role Description :Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.

Must have skills :Network Infrastructures


Good to have skills :Network Analytics
Minimum

2 year(s) of experience is required


Educational Qualification :Any graduate

Summary:As a Network Operations Representative, you will be responsible for designing specialist solutions in line with business needs. Your typical day will involve acting as a service fulfillment and program SME, tracking and reporting performance measurements and SLAs of service fulfillment teams to the client, and delivering business value to the project while working with clients on performance and process optimization.
Roles & Responsibilities:

Design specialist solutions in line with business needs.

Act as a service fulfillment and program SME.

Track and report performance measurements and SLAs of service fulfillment teams to the client.

Deliver business value to the project and work with clients on performance and process optimization.
Professional & Technical Skills:

Must To Have Skills:Experience in Network Infrastructures.

Good To Have Skills:Network Analytics.

Strong understanding of service fulfillment and program management.

Experience in tracking and reporting performance measurements and SLAs.

Experience in delivering business value to the project.

Experience in working with clients on performance and process optimization.
Additional Information:

The candidate should have a minimum of 2 years of experience in Network Infrastructures.

The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Hyderabad office.

 
Qualifications 

Any graduate