Upload Button Icon Add office photos
filter salaries All Filters

24989 Accenture Jobs

Order To Cash Operations senior Analyst

5-7 years

₹ 4.95 - 8.85L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

Order To Cash Operations senior Analyst

Accenture

posted 27d ago

Job Role Insights

Flexible timing

Job Description


Skill required:
Order to Cash - Billing Processing


Designation:
Order to Cash Operations senior Analyst


Qualifications:
Any Graduation


Years of Experience:
5-7 years

Language - Ability:English - Proficient


What would you do?
You will be part of Order to Cash Team as an account receivable helpdesk subject matter expert, working from the designated work location. You are required to understand end to end process of cash application, refunds, adjustments/write off s and address if any sort of queries raised by end customer or client internal team. Be an active team member to train and mentor new joiners and trouble shoot any process questions raised by your team members.
  • Commerce Graduates having in-dept experience in Accounts receivable area covering cash application and refund process.
  • Learn and adapt to new systems and process transactions per the instructions manual given.
  • Excellent written and Verbal Communications
  • Passion to solve customer queries
  • Willing to take-up lead role during team leads absence
  • Support in daily huddles and MIS reporting.
  • Previous experience in a customer support roleThe Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue.
  • What are we looking for?
  • Account Reconciliations
  • Billing and Revenue Management
  • Adaptable and flexible
  • Ability to perform under pressure
  • Ability to work well in a team
  • Commitment to quality
  • Ability to establish strong client relationship
  • Roles and Responsibilities: Managing of inbound and outbound calls in a timely manner
  • Identifying customers' needs, clarify information, research every issue and providing solutions
  • Follow communication "scripts" / FAQ when handling different topics
  • Extracting Bank Statements as required
  • Creating Receipts as required
  • Applying cash per remittance
  • Performing bank reconciliation and process adjustments for Process refunds
  • Participating in Daily Huddle
  • Following instruction manuals
  • Meeting Quality Targets
  • Meeting Productivity Targets
  • Share workload of peers as required
  • Back-up to team lead
  • Support MIS reporting and in conducting team huddles
  • Submit Ideas on process and system improvements
  • Support audit requirements
  • Compliance to A/R procedures.
  • Provide voice and mail support for the customer queriesQualificationsAny Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Senior Operations Analyst roles with real interview advice

    What people at Accenture are saying

    3.8
     Rating based on 25 Senior Operations Analyst reviews

    Likes

    there is nothing to like. For over last 2 years there has been no promotions or hike. Only top and middle level management managers and leaderships are getting promoted. rest employees below level 9 have not been promoted or got hike for last 2 years and they have cut down the Variable pay too. The company is silently pushing employe..Read More

    Dislikes

    not employee oriented organization, Racial discrimination between south Indian and north Indian. Politically played by South Indian Manager toward the north Indian employee during hikes and promotion. Toxic work culture. no Job security, no financial growth, no skill enhancement.

    Read 25 reviews

    Senior Operations Analyst salary at Accenture

    reported by 233 employees with 4-12 years exp.
    ₹3.9 L/yr - ₹13 L/yr
    33% more than the average Senior Operations Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.2k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

    Compare Accenture with

    TCS

    3.7
    Compare

    Cognizant

    3.8
    Compare

    Capgemini

    3.8
    Compare

    Infosys

    3.7
    Compare

    Wipro

    3.7
    Compare

    Genpact

    3.9
    Compare

    LTIMindtree

    3.9
    Compare

    Deloitte

    3.8
    Compare

    IBM

    4.1
    Compare

    Nagarro

    4.0
    Compare

    Tech Mahindra

    3.6
    Compare

    Amazon

    4.1
    Compare

    Google

    4.4
    Compare

    PwC

    3.4
    Compare

    NTT Data Information Processing Services

    4.0
    Compare

    Mphasis

    3.4
    Compare

    Ernst & Young

    3.5
    Compare

    HCLTech

    3.5
    Compare

    JPMorgan Chase & Co.

    4.1
    Compare

    Optum

    4.0
    Compare

    Similar Jobs for you

    Senior Operations Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Operations Analyst at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Operations Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Operations Analyst at Accenture Solutions Pvt Ltd

    Noida

    5-8 Yrs

    ₹ 7-10 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-5 Yrs

    ₹ 5-7 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    3-5 Yrs

    ₹ 5-7 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    3-5 Yrs

    ₹ 5-7 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    3-5 Yrs

    ₹ 5-7 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Noida

    3-5 Yrs

    ₹ 5-10 LPA

    Operations Analyst at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    3-5 Yrs

    ₹ 5-7 LPA

    Accenture Bangalore / Bengaluru Office Location

    View all
    Bengaluru Office
    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
    560052

    Order To Cash Operations senior Analyst

    5-7 Yrs

    Bangalore / Bengaluru

    27d ago·via naukri.com

    Application Developer

    2-7 Yrs

    Coimbatore

    15hr ago·via naukri.com

    Business Architect

    2-7 Yrs

    Hyderabad / Secunderabad

    15hr ago·via naukri.com

    Supply Chain Operations Associate

    1-3 Yrs

    Bangalore / Bengaluru

    15hr ago·via naukri.com

    Advertising Sales Rep Analyst

    3-5 Yrs

    Gurgaon / Gurugram

    15hr ago·via naukri.com

    Application Support Engineer

    3-8 Yrs

    Bangalore / Bengaluru

    15hr ago·via naukri.com

    Sales Capture Practitioner

    12-17 Yrs

    Hyderabad / Secunderabad

    15hr ago·via naukri.com

    Advertising Sales Rep Analyst

    3-5 Yrs

    Hyderabad / Secunderabad

    15hr ago·via naukri.com

    Service Delivery Ops Lead Senior Manager

    16-25 Yrs

    Gurgaon / Gurugram

    15hr ago·via naukri.com

    Advertising Sales Rep Associate

    1-3 Yrs

    Gurgaon / Gurugram

    15hr ago·via naukri.com
    write
    Share an Interview