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Accenture

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3.9

based on 52.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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29649 Accenture Jobs

Insurance Operations Associate

Accenture Solutions Pvt Ltd

3.9

based on 52.4k Reviews

1-3 years

Gurgaon / Gurugram

Insurance Operations Associate

Accenture

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Finance Customer Service Investment Banking Accounting Financial Analysis Operations Management

+ 8 more

Job Description

Skill required: Retirement Solutions - Client Communication

Designation: Insurance Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestClient communication refers to the exchange of information, messages, or interactions between a service provider or business and its clients. This communication is essential for understanding client needs, addressing concerns, providing updates, and maintaining a positive and productive relationship. Effective client communication is crucial for building trust and ensuring satisfaction with products or services.

What are we looking for?

2+ years of experience in US Retirement Services domain- Defined Contributions - Managing participant level services

Experience in Money Out processes such as Inservice withdrawal, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions.

Graduate, preferable from commerce background (not mandatory)

Experience in the US retirement industry (not mandatory)

Open core Night shifts based on business requirements

Good verbal & written communication skills

Good typing skill and attention to detail.

Good time management skills

Ability work independently

Roles and Responsibilities:

Processing monetary and non-monetary transactions for assigned clients\transactions. Ensuring accuracy on transactions processed

Strict adherence non-disclosure of client information by preserving client confidentiality.

Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.

Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.

Taking active participation in process improvements and automation.

Ensure Quality Control standards that have been set are adhered to.

Excellent organizational skills with ability identify and prioritize high value transactions.

Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

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What people at Accenture are saying

3.4

Rating based on 10 Insurance Operations Associate reviews

Anonymous · Operations in Bangalore / Bengaluru

Likes

Learning opportunities are provided but employees cannot attend due to work load.

Dislikes

Salary is too low.. Not at all matches to the work we do. No promotion and appraisal. Hike is based upon favouritism. Extended work shift. Less leaves are granted. Its all about work work and work. No peace!!

Read 10 reviews