Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :IBM z/OS



Good to have skills :No Function Specialty
Minimum



7.5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure timely resolution of application issues and incidents.

Perform root cause analysis and implement preventive measures.

Collaborate with development teams to enhance application performance and stability.

Conduct regular system audits to identify potential issues and recommend improvements.
Professional & Technical Skills:

Must To Have Skills:Proficiency in IBM z/OS.

Strong understanding of mainframe technologies and architecture.

Experience in troubleshooting and resolving application issues on IBM z/OS.

Knowledge of JCL, COBOL, and other mainframe programming languages.

Familiarity with job scheduling and batch processing on IBM z/OS.

Good To Have Skills:Experience with IBM CICS and IMS.

Experience in performance tuning and optimization of mainframe applications.

Knowledge of mainframe security and compliance standards.
Additional Information:

The candidate should have a minimum of 7.5 years of experience in IBM z/OS.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualifications

15 years full time education