Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Red Hat OS Administration

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :Graduate
Summary:As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve troubleshooting client issues, designing and implementing solutions, and communicating effectively with clients.
Roles & Responsibilities:

Provide technical support to clients, troubleshooting issues related to Red Hat OS Administration.

Interpret and design solutions based on deep product knowledge, accurately defining client issues.

Collaborate with cross-functional teams to resolve complex technical issues.

Communicate effectively with clients, providing timely updates and ensuring client satisfaction. Professional & Technical Skills:

Must To Have Skills:2+ years of experience in Red Hat OS Administration.

Good To Have Skills:Experience in Linux Administration, Shell Scripting, and Virtualization technologies.

Strong understanding of system administration and troubleshooting techniques.

Experience in designing and implementing solutions for complex technical issues.

Excellent communication and interpersonal skills. Additional Information:

The candidate should have a minimum of 2 years of experience in Red Hat OS Administration.

The ideal candidate will possess a strong educational background in Computer Science or a related field.

This position is based at our Bengaluru office.QualificationsGraduate