SaaS Prod & Platform Ops Analyst

Skill required: Tech for Operations - IT Service Management (ITSM)


Designation: SaaS Prod & Platform Ops Analyst


Qualifications:BCom


Years of Experience:3 to 5 years


What would you do?
You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationRefers how IT teams manage the end to end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.


What are we looking for?

Python (Programming Language)

Microsoft Visual Basic

Data Visualization

Adaptable and flexible

Ability to perform under pressure

Problem-solving skills

Detail orientation

Agility for quick learning

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications
BCom