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Service Delivery Ops Lead Manager

13-18 years

Gurgaon / Gurugram

Service Delivery Ops Lead Manager

Accenture

posted 16d ago

Job Role Insights

Flexible timing

Job Description






Skill required:
Digital Inside Sales - Inside Sales



Designation:
Service Delivery Ops Lead Manager



Qualifications:
Any Graduation



Years of Experience:
13 to 18 years



What would you do?
"Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."



What are we looking for?
"Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."


Roles and Responsibilities: "
  • In this role you are required to identify and assess complex problems for area of responsibility
  • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
  • Requires adherence to strategic direction set by senior management when establishing near-term goals
  • Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
  • Some latitude in decision-making in involved
  • you will act independently to determine methods and procedures on new assignments
  • Decisions individual at this role makes have a major day to day impact on area of responsibility
  • The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shifts"



    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    3.5
     Rating based on 2 Lead Operator reviews

    Likes

    Learning and career growth opportunity

    • Skill development - Good
      +2 more
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    Operation hierarchy

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      Lead Operator salary at Accenture

      reported by 74 employees with 7-15 years exp.
      ₹6.8 L/yr - ₹19.1 L/yr
      44% more than the average Lead Operator Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 53.8k employees
      66%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

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