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Application Tech Support Practitioner

5-8 years

Bangalore / Bengaluru

1 vacancy

Application Tech Support Practitioner

Accenture

posted 15d ago

Job Role Insights

Flexible timing

Job Description


Project Role :
Application Tech Support Practitioner


Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Splunk Administration

Good to have skills :
HPE Network Management Center
Minimum 5 year(s) of experience is required

Educational Qualification :
a:15 years of full time education
Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills :Splunk AdministrationGood to Have Skills : HPE Network Management CenterJob Requirements :Key Responsibilities :a:Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b:Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c:Support Splunk on Unix, Linux and Windows-based platforms
Technical Experience :a:At least 5 years of experience in IT with minimum 3 years in Splunk b:Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc, c:Good to have knowledge on Java scripting, Python, shell scripting-based development
Professional Attributes :a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills
Educational Qualification:a:15 years of full time educationAdditional Info :a:Good verbal and written communication skill

Qualification

a: 15 years of full time education

Employment Type: Full Time, Permanent

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