Network & Svcs Operation Associate

Skill required: Network Billing Operations - Problem Management


Designation: Network & Svcs Operation Associate


Qualifications:Any Graduation


Years of Experience:1 to 3 years


What would you do?
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.


What are we looking for?
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts


Qualifications
Any Graduation