Quality Auditing Associate

Skill required: Marketing Operations - Creative Design


Designation: Quality Auditing Associate


Qualifications:Any Graduation


Years of Experience:1 to 3 years


What would you do?
Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.The QA Specialist be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes.

Auditing campaigns and online content for the website

Completing audits as per client's requirements and agreed timelines

Ensure quality and timely completion of audits

Ensure clear feedback on errors

Flag risks to quality to the leads and reporting of audit results

Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etc

Knowledge/basic experience in HTML coding and CSS


What are we looking for?

Strong Interpersonal and communication skills including ability to interact with senior members in the project board.

Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.

Ability to take end-to-end ownership of audits by collaborating across teams and individuals.

An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.

Identify operational risks and issues related to current process and indicate to operations

Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders

Help in overall team's work-load by managing own deliverables and help team when required

Roles and Responsibilities:

Audit requests for all types of work using standard checklists

Tracking audit results

Completing audits based on targets and timelines

Adhere to the audit framework when conducting audits

Identify common defects and devise measures and actions for improvement

Reporting audit results, feedback and progress on improvements at frequency defined by management

Coach individuals to improve their output quality

Maintain checklists versions and communicate updates to the team


Qualifications
Any Graduation