Order To Cash Operations Associate

Skill required: Order to Cash - Cash Application Processing



Designation: Order to Cash Operations Associate



Qualifications:BCom/MCom



Years of Experience:1 to 3 years



What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.



What are we looking for?
Transaction ProcessingAccounting ExperienceWritten communication skillsCall Handling Skills (Where applicable)Language Skills (Where applicable)MS Office - Excel, WordSOP WritingProblem Solving & Analytical SkillsAbility to interpret Customer Contract, PO and Sales OrderAbility to raise billing after interpreting contractual termsTransaction processing (English & Language)Email & Verbal interaction with customer

Deliver on SLAsApply receipts to the customers on time with AccuracyManage mail boxSupport reprotingCompliance to SOPEnsure Individual Productivity levels as per the target Comply with accounting principles, procedures (including SOX and Internal Controls) and IFRS/local GAAP accounting principles for the defined responsibility areaComplete all mandatory assessment/ certifications as applicableCollections Followup & Problem solvingPeer Review of transactions Resolve process related queries within defined timelinesGenerate process improvement ideas for better productivity, accuracy & turnaround timePerform root cause analysis on the errors made by the team membersMaintain/ Update knowledge repositories Adherence to ShiftSupport MIS & Reporting


Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts


Qualifications

BCom,MCom