Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :Splunk

Good to have skills :NA
Minimum



5 year(s) of experience is required

Educational Qualification :15 yrs of full time education


Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve using your expertise in Splunk to accurately define and resolve client issues, while maintaining exceptional communication skills to keep our world-class systems running.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design resolutions based on deep product knowledge.

Utilize expertise in Splunk to provide technical support and troubleshoot issues.

Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.

Maintain exceptional communication skills to keep our world-class systems running smoothly.
Professional & Technical Skills:

Expertise in Splunk.

Strong understanding of system and application support.

Experience in troubleshooting and technical support.

Excellent communication and collaboration skills.


Qualifications

15 yrs of full time education