Measurement & Report Senior Analyst

Skill required: Trust & Safety - Reporting Analytics

Designation: Measurement & Report Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years


Language - Ability:English - Proficient

What would you do?
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

What are we looking for?

You will be aligned with our Business Operations vertical and help us supervise the day to day operational andadministrative activities, ensuring that all processes are followed / executed and that deadlines are met.The Reporting team works on daily reports required by senior leadership and help deliver the requirements in atimely and accurate manner with business insights. You will also have to have the ability to transform them tovisualized tools and databases so that more insights can be driven for leadership teams.In Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and adhoc. This includes focusing on tracking business performance through trusted data and insights while activelymanaging employee behaviors.

Data ReportingData VisualizationGoogle Data StudioMicrosoft Power BIMicrosoft PowerPointAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleSupport Global collation in a timely mannerDrive analytics basis data being collatedExperienced enough to check for accuracy and also be able to validate through systemic checks from time to timeThey need to create automated reports and share trends, flag anomalies and present data to leadership as and when requiredCreate dashboard for internal and client views across vendors (Need based)To be based out of Hyderabad however preparing and reporting for Global accounts


Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsIn this role you may have limited exposure with clients and/or Accenture managementYou will be given moderate level instruction on daily work tasks and detailed instructions on newassignmentsThe decisions you make impact your own work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of workPlease note that this role may require you to work in rotational shifts


Qualifications

Any Graduation